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The Only Powerful, Flexible and Customizable Platform Built Right into the Network

Telax's Cloud Contact Center is an advanced call center management system with more functionality than traditional hardware based contact centers, at a fraction of the cost. It leverages the “Cloud” model to deliver a customizable and easy to use call center solution that includes ACD, IVR, WFM, CTI, reports, recordings, remote agents, disaster recovery and much more.

Discover what an integrated cloud contact center powered by Telax can do for your business today!

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A Powerful, Flexible

& Customizable Platform.

Download the Infosheet and learn how the Telax solution provides:

  • On-demand scalability.
  • A complete, end-to-end cloud contact center solution.
  • Quality monitoring and control.
  • Increased management visibility.
  • The building of trusted customer relationships.
“At Bounce Energy in Texas, customer service is our top priority; we needed a vendor that could match our commitment to customer satisfaction. We’re glad we went with Telax!”

Katherine Hammond, Director of Operations, Bounce Energy

Telax delivers the only full-featured, powerful, and complete end-to-end cloud contact center that’s built right into the network.

The Software at a Glance

  • Improve customer service.

    Enhance customer care with features like callback, live monitoring, skill-based routing, call recording, messaging, queuing, voicemail, and more.
  • Get the insights you need.

    Near real-time information, reports, and dashboards provide total visibility and timely business intelligence.
  • Avoid costly technical issues.

    Unlike the competition, Telax’s software works with your telecommunications provider. You get carrier-grade calls, and your phone system won’t stop working when your internet goes down.

We’re Changing the Contact Center Game.

Talk to one of our representatives today and discover what an integrated cloud contact center can do for you.