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Attain Customer Experience Excellence

Today’s markets are saturated with software and technologies that often seem indistinguishable from one another. As a result, many organizations need to turn towards customer service as their primary differentiator.

To meet this new customer centric differentiator for better customer services, organizations are pivoting towards implementing cloud-based contact center solutions such as Telax's powered Cloud Contact Center.

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The Complete Solution

That Benefits Everyone.

Download the Whitepaper and learn how the Telax Cloud Contact Center:

  • Offers seamless integration into existing operations.
  • Increases revenue through customer satisfaction.
  • Drives sales for existing products upwards.
“The reporting functionality, features, and usability differentiate this solution from anything currently available.”

Warren Reyburn, VP of Operations, Line Systems Inc.

Telax delivers the only full-featured, powerful, and complete end-to-end cloud contact center that’s built right into the network.

The Software at a Glance

  • Improve customer service.

    Enhance customer care with features like callback, live monitoring, skill-based routing, call recording, messaging, queuing, voicemail, and more.
  • Get the insights you need.

    Near real-time information, reports, and dashboards provide total visibility and timely business intelligence.
  • Avoid costly technical issues.

    Unlike the competition, Telax’s software works with your telecommunications provider. You get carrier-grade calls, and your phone system won’t stop working when your internet goes down.

We’re Changing the Contact Center Game.

Talk to one of our representatives today and discover what an integrated cloud contact center can do for you.