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Upgrading Your Customer Service Can Lead to Dynamic Results

Customer service is important in every industry, but in hospitals and healthcare organizations, customer service can literally be a matter of life and death. When patients miss their appointments, diagnoses of tumors, breast cancer, lymphoma, and other diseases may be missed or delayed. 


As our client at one of California’s largest Health Services organizations said, “We want to provide the best possible care to our patients, which we can only do if they are aware of their scheduled appointments.”


Check out our latest Dynamic Notification Case Study to find out this advanced feature dramatically reduced the broken appointment (BA) rate in one department by 130% in less than three months! Then request a no-obligation demo to find out what a Telax Cloud Contact Center solution with Dynamic Notification can do for your organization.




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Get Dynamic with Your Customer Service. 

Download Get Dynamic with your Customer Service and Discover: 

  • Why customer service can literally be a matter of life and death in hospitals and healthcare networks.
  • Which features you can customize for Scheduling, Customer Care, Operational Efficiency, Surveys, Revenue Generation, and more.
  • How Dynamic Notification dramatically reduced the broken appointment (BA) rate in one department by 130% in less than three months.
“We want to provide the best possible care to our patients, which we can only do if they are aware of their scheduled appointments." 

Our client at one of California's largest Health Services organizations

Telax delivers the only full-featured, powerful, and complete end-to-end cloud contact center that’s built right into the network.

The Software at a Glance

  • Improve customer service.

    Enhance customer care with features like callback, live monitoring, skill-based routing, call recording, messaging, queuing, voicemail, and more.
  • Get the insights you need.

    Near real-time information, reports, and dashboards provide total visibility and timely business intelligence.
  • Avoid costly technical issues.

    Unlike the competition, Telax’s software works with your telecommunications provider. You get carrier-grade calls, and your phone system won’t stop working when your internet goes down.

Make Your Customer Service Solution More Dynamic!

Talk to one of our representatives today and discover what an integrated cloud contact center can do for you.