How did a company that’s trusted for managing others’ wealth learn how to better manage their own? By taking their contact center to the cloud. Check out this short case study about a top investment firm that successfully increased their wealth by improving their contact center infrastructure.
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Improve customer service. Enhance customer care with features like callback, live monitoring, skill-based routing, call recording, messaging, queuing, voicemail, and more.
Get the insights you need. Near real-time information, reports, and dashboards provide total visibility and timely business intelligence.
Avoid costly technical issues. Unlike the competition, Telax’s software works with your telecommunications provider. You get carrier-grade calls, and your phone system won’t stop working when your internet goes down.